Continence Aids Payment Scheme

The Continence Aids Payment Scheme (CAPS) is an Australian Government scheme that provides payment to assist eligible people who have permanent and severe incontinence to meet some of the cost of their incontinence products.

The current payment is up to $545.80 and will be paid directly to clients’ accounts. This means you can purchase products from a range of continence product from various suppliers such as local pharmacies and retail outlets.


Eligibility for CAPS

Applicants must be Australian citizens or permanent residents, be five years of age or older and meet one of the following requirements:

  • Has permanent and severe loss of bladder and/or bowel function (incontinence) due directly to an eligible neurological condition
  • Has permanent and severe loss of bladder and/or bowel function (incontinence) caused by an eligible other condition, provided the applicant has a Centrelink Pensioner Concession Card entitlement.


How do I apply for CAPS?


To apply for CAPS you need to complete an application form found at

It must include a health report completed by a health professional, such as a continence nurse, general practitioner, medical specialist, community nurse, physiotherapist, occupational therapist or an Aboriginal health worker.

The completed application form must then be lodged with Medicare Australia for processing.


What products can be purchased under the CAPS?

CAPS clients will be able to purchase any continence products appropriate for their needs including the HARTMANN products.


Where do I get more information and a CAPS application form?

Medicare Australia
132 011

The Bladder & Bowel

The National Continence Helpline
1800 330 066

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